Question 1

What kind of clients do you serve?

Accepted Answer

We primarily work with SMEs, schools, NGOs and corporate offices, ranging from a handful of users to several hundred.

Question 2

How quickly will you reply to an enquiry?

Accepted Answer

We reply during office hours and typically come back to you within one business day.

Question 3

Can you work with our existing IT environment?

Accepted Answer

Yes. We start by understanding your current hardware, network and usage, then recommend procurement, upgrades or support arrangements.

Question 4

Do you provide on-site support?

Accepted Answer

Depending on location and scope, we can arrange on-site deployment or support. The details are confirmed in writing as part of the quote.

Question 5

How do I get a quote?

Accepted Answer

Send us a brief through the contact form or WhatsApp. We will follow up for any details needed, then provide a quote once the scope is confirmed.

FAQ

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